Can I still place an order?
You sure can! We are still shipping to Australia, New Zealand, United Kingdom and the United States from our distribution centres. Other countries might have some flight restrictions, so please check with the postal company first.
My order is taking longer than usual - what is going on?
Due to the huge volume of orders that Australia Post are receiving and the pandemic restrictions some deliveries are, unfortunately taking a bit longer. Belle Fever has reacted to meet demand and is ensuring that all orders are created and left as soon as possible from our workshop, however, postage is out of our control and to avoid disappointment, please allow extra time when placing orders.
My tracking number hasn’t had any updates?
Unfortunately due to Australia Post dealing with huge increases in volume across their parcel delivery sector, and therefore using auxiliary systems, a lot of tracking isn’t updating at all or until it’s about to be delivered. While we do understand that you would like to see how your package is travelling and would like to receive it quickly, this is out of our control and we will do all we can to follow up and trace your order to get to you the soonest possible.
Can I change the details of my order?
Yes at times, but it’s easier if you don’t have to as we are prioritising all orders to be completed faster than our usual timeline so that it can be sent off to you faster.
Please take the time to make sure all your order details are correct.
Is it safe to receive orders?
Yes! Australia Post are doing everything they can to ensure the safety of you and their drivers, including contact-less delivery. For more info click here.
Any other questions?
Contact us, we’re here to help.
Let customers speak for us
Love our key ring charms- so sweet and beautiful for Nana
Came in time & such a beautiful gift.
This is the second product I have bought and each time the quality has been exceptional - highly recommended
I would recommend this company to everybody. Because the jewellery is so lovely. And the Peace I have got is Really beautiful. Many thanks 😀
My Aunty loved her paw cremation charm. Such an awesome idea
Very happy with the speed and quality of the key rings I purchased
Now I can carry a photo of my husband next to my heart at all times
My sons loved them.
I purchased 2 necklaces for my son and daughter...so far my daughter has her's and is very happy to have received it.. she was very emotional and will treasure it always, thankyou for your request..Cheers
Great service, buy 1 get 1 free is really worth the deal, brackets where of high quality
My husband loved the bracelet, I chose the standard size for men and we had to have 2cm removed and now it fits perfectly. He loves it.
I ordered this for my mum. She loved it with her great grandchildren s names . A winner indeed
I ordered a memory cremation necklace for my son to keep his boy close by.
When it turned up and I opened the necklace out of it's beautiful packaging, it took my breath away. This piece is so much more than just a necklace, it's a reminder of a loved one that can now be held close.
Thank you for making such meaningful jewellery at an affordable price and with amazing workmanship.
Brought music tag keyring as a gift, they were great, love the personalised message you can add on back.
Loved them
